FAQ

If you arrive late for the timeslot that you have booked, we will get you into the next available time slot. However, our capacity per show is limited so if the following slot is fully booked you will have to wait until availability arises. If you arrive too early, you may be asked to wait in the waiting area until your scheduled time for the journey. We ask that everyone arrive 10 minutes before their timeslot.

Once a ticket has been purchased, the booking is non-refundable unless government restrictions forbid us from opening. In the event that you cannot travel or attend for any other reason including sickness, adverse weather, etc we would offer you a free date/time change to attend at another time or a voucher for the full price of your ticket that can be used at any future Elf Town experiences. If Cancellation Insurance is taken out at the time of booking, refunds can be processed inline with our terms and conditions provided you cancel 48 hours prior to your scheduled booking.

The parking at the RDS is not operated by or associated with Elf Town. The RDS provides parking for a fee of €10.

As we have limited space per show, everyone who enters has a cover charge. Your baby will get to visit Santa and will also receive a gift from him.

You are more than welcome to take as many photos as you like throughout your experience at Elf Town. We do have a professional photography service throughout Elf Town available at €15 per photo, €25 for 2 photos or €30 for 3 photos.

Yes, baby changing facilities will be available at Elf Town, just ask a member of staff for direction if required.

Buggies/Prams are permitted however we do ask that if they aren't essential for your child we ask that you please don't bring them to allow for adequate space for wheelchairs. We ensure that there is adequate seating in all areas for parents with babies and baby changing facilities are also provided. Elf Town remains fully accessible for those using wheelchairs etc.

You should allow approximately 75 minutes for the Immersive Experience and 25-30 minutes for the Santa's Magical Visit Experience. This will begin at your scheduled arrival time.

Your time is included on your booking confirmation. Please arrive 10 minutes before your scheduled time to allow sufficient time for check in.

Due to limited space, everyone that enters has a cover charge. For safety reasons, we require all children to have an adult to accompany them.

Please check your preferred date to view pricing and availability on our booking page.

Yes, Elf Town is 100% wheelchair accessible.

Yes, we allow certified service animals into Elf Town who are members of Irish Guide Dogs for the Blind, Autism Assistance Dogs Ireland, or Dogs for the Disabled (Cork).

The parking at the RDS is not operated by or associated with Elf Town. The RDS provides parking for a fee of €10.

Elf Town is located at the RDS Ring Hall, Ballsbridge, Dublin 4

Irish Rail - Iarnród Éireann

InterCity Rail services run from 2 different Dublin stations: Heuston Station and Connolly Station:

Heuston Station has trains to and from to Ballina, Westport, Galway, Limerick, Tralee, Cork, Waterford, Portlaoise and Kildare

Connolly Station has trains to/from Belfast, Sligo, Dundalk, Kildare, Longford and Rosslare Europort. The Luas Red Line links the two stations door to door

Heuston Station/Connolly Station to RDS: please visit Transport for Ireland for options.

The RDS is linked to the train stations by the DART at Connolly Station. Connolly Station is linked by the DART service to Lansdowne Station and Sandymount Station both of which are approximately a 5-minute walk from the RDS.

LUAS - Dublin Light Rail

There is no direct route from the LUAS to the RDS. However, the LUAS connects at Connolly Station to the DART system that passes by the RDS. The LUAS stop at Dawson Street is approximately a 30-minute walk from the RDS.

Dublin Bus

The RDS is serviced locally by Dublin Bus from Dublin City Centre, with a number of routes:

4    From Harristown To Monkstown Avenue via Ballsbridge (Anglesea Rd.)

7    From Mountjoy Sq. Towards Loughlinstown/ Cherrywood via Ballsbridge (Anglesea Rd.)

18   From Palmerstown (Old Lucan Rd.) Towards Sandymount via Ballsbridge (Anglesea Rd.)

7a  From Mountjoy Sq. Towards Loughlinstown

27X  From UCD Belfield To Clare Hall Via RDS Ballsbridge

There are also multiple routes serviced to and from the nearby Donnybrook Road, Bus Garage on the N11 which is only 10 minutes walking distance from the RDS. They are 46a, 145, 32x, 39a, 41x, 7b, 51x, 66x and 67x.

For further information on local Dublin Bus routes visit www.dublinbus.ie